COVID-19
MV OCEANIA - COVID 19 INFORMATION
Current as 10th August 2020
At the time of writing, international travel is restricted into Port Moresby with a two week quarantine period being enforced. We currently have no advices as to when these restrictions might be lifted.
If you have a booking with us prior to the 1st November 2020 and have not been in contact with us, we ask that you touch base with our reservations team or your travel agent to discuss the options should these restrictions not lift prior to your travel dates.
MV Oceania is being maintained and is ready for operation as soon as we are able to accept international guests as well as PNG locals.
MV Oceania is currently available for local charters as normal. We have always had a strong focus on regular, thorough vessel cleaning and as a continuation of that we have implemented extra sanitising procedures to our regular routines.
New Reservations
Departures prior to the 1st November 2020: If you are interested in booking with us within the short term and are based outside of Papua New Guinea, we are happy to take expressions of interest or tentative placeholder bookings for available space on departures prior to the 1st November 2020. We are not currently confirming bookings prior to the 1st November 2020 until the Papua New Guinean borders have opened to non-essential travellers.
If you are based within Papua New Guinea we are currently taking bookings for this period. Conditions may apply to specific departures, so please reach out to our reservations department for more information.
Departures after the 1st November 2020: We are currently taking new bookings as normal for scheduled departures after the 1st November 2020. Our standard deposit requirements apply, due 20 days after the invoice date.
We understand that even future travel at this time can be uncertain, so modified details relating to our cancellation policy are below.
Cancellation Policy
We want you to have confidence and peace of mind should your travel plans have to change.
Our standard deposit and balance payment conditions apply for all guests booked after the 1st November 2020. Deposit is due 20 days from your invoice date. Balance is due 90 days prior to departure.
That being said, for guests booked between the 1st November 2020 and the 1st November 2021 we are offering for any money paid to us to be transferred to new trip dates without penalty should your travel plans need to change due to travel bans, illness, flight cancellations or any reason relating to COVID-19.
Please note that while we can offer a credit for future dates in this circumstance, we cannot refund any deposits or balance payments made to us (as per our standard booking terms).
We wanted to thank you for your patience and understanding through a difficult time in the tourism industry.
We can’t wait to welcome you back on board.
Captain Dan and The MV Oceania Reservations Team